Recently, I sat down with the head of our flooring division, Jamie Walker. Jamie has been at Storr for over 17 years and has managed the flooring division for over 6 years. Let’s hear what he has to say about Storr’s secret gem, the commercial flooring division.
First off, Storr Office Environments has a flooring division?
Ha, yes, we sure do. Storr has had a commercial flooring division for over 15 years, and my team is a big part in the success of the company in providing our customers with a complete package for all of their office space needs.
A lot of times, when renovating an office space, people and even our customers, get so focused on what they are going to sit in, that they forget what they are also going to stand on. The right flooring solution can make a HUGE impact on the overall design and feel of the office space.
Tell me a bit about your team.
We are hard-working, like what we do, and have fun while doing it. Our team has over 100 combined years of industry experience, and can easily guide our customers to the best flooring solution, for any budget or scope.
What are some of the flooring division’s major projects in recent years?
Storr’s flooring team has worked on all sorts of projects, both big and small and for various types of organizations in Raleigh, Durham, RTP, and all around North Carolina. Some recent projects that we are most proud of are:
Why should someone pick Storr for their flooring needs?
So many reasons. The first and biggest reason would be our unique single source solution model. Because Storr is a one stop solution for all office space needs, Storr will be your biggest advocate in negotiating the best prices, giving our customers the confidence that they are getting the best deal in the business. Along with that, Storr’s team will serve as a single point of contact which will allow for streamlined communication, one contract to manage, simplified billing, and consolidated central buying. When combining services through Storr, our clients win. Big time.
Secondly, we will sell you what you need, not what we want to sell. Because Storr has strong relationships with over 200 flooring manufacturers, we aren’t limited in what types of solutions we can provide.
And finally, as I said before, the flooring team at Storr is simply amazing. We pride ourselves on being industry experts who bring a solution based sales approach to each opportunity. My team remains dedicated to our customers and are strongly focused on responsiveness and providing quality work. And this dedication to excellence comes through in our customer surveys in which Storr’s commercial flooring division continually received some of the highest scores and received a 9.9 out of 10 overall satisfaction score in 2014.
Wow, over 200 flooring manufacturers? I assume that covers a wide variety of flooring products that you can provide?
Yes, we deal with a tremendous amount of flooring vendors and offer a long list of flooring products as well, such as carpet tile, Broadloom carpet, Vinyl Composition Tile (VCT), Luxury Vinyl Tile (LVT), Wood, Hard tiles, and Specialty products such as bamboo, rubber, sports flooring, etc. We also offer Lift Installations. Really, when I say we can do it all, I mean it!
And something that is big for a lot of companies right now when deciding on office renovations: How is Storr’s commercial flooring division helping to minimize their impact on the environment?
When it comes to the environment, Storr’s principles are not forgotten. The ways we build, renovate and operate have been planned to maximize productivity, to create the greatest visual aesthetic possible, and to minimize the impact on the environment. Within our line-up of flooring products, we offer a large array of eco-friendly and recyclable products. We have a commercial flooring recycling program that processes over 90% of our flooring materials.
So what does the future hold for Storr’s flooring division?
We are excited about our success and growth plans. We are adding quality people to our Raleigh organization, which will allow us to expand our market coverage. The business model of our organization allows us to be a true partner to our customers…not just selling them products, but providing solutions, resources and products that enable them to be more successful in their business.